FAQ

All of our paintings are personally signed by the artists who created them. Our artists take pride in their creations, and signing their work is an important part of the artistic process.

This signature not only adds a unique touch to each piece but also serves as a mark of authenticity, ensuring you have a genuine work of art. 

Yes. This is actually an integral part of our art creation. Once you’ve placed an order on our website, we will get in touch with you to understand your specific needs more. As we start working, we will send you photos or videos of the painting in progress, so you are always well-informed. Only when we have your approval for the next stage, will we continue. 

Yes. All paintings come with a certificate of authenticity signed by the artist. 

No. We don't keep any paintings in stock. Every piece is made on demand to ensure originality. This also ensures that we are able to make adjustments for you.  Mail us on support@ihomeart.com for your custom needs. 

Yes. You can. We create each painting to order, which means we can adjust the size to meet your specific needs. Simply email us the details at support@ihomeart.com!

However, please note that some of our partnered artists are world-renowned. . Their artworks are not to be adjusted in size, color, or any other aspect, as these art pieces are intended to remain in their original form to preserve the artist’s visions. 

For such non-customizable original paintings, upon your purchase, we will offer you:

• The provenance and exhibition history of the artwork, with the potential for increased appreciation and value.
• A photo of the artist with the artwork.
• Exclusive invitations to exhibitions hosted by their creators.

Yes, you can! Since we create each painting to order, we can adjust the colors as you’d like. Just send us your specific instructions at support@ihomeart.com.

However, note that some of our partnered artists are world-renowned, and their artworks cannot be adjusted in size, color, or any other aspect. 

For these non-customizable original paintings, upon purchase, we offer:

• Their provenance and exhibition history to enhance its appreciation and value.
• A photo of the artist with the artwork.
• Exclusive invitations to exhibitions hosted by their artists.

• If you’ve purchased a framed painting from us, we will provide the hooks with it. This way, you can hang the painting with ease once it arrives.
• However, if you’ve purchased a rolled painting, you will need to find a local gallery to  have it framed or installed.

• Larger is better: An oversized canvas art can form a focus point in your room and create an impact.
• Color scheme: Choose artwork that complements or contrasts with the existing colors of your room decor.
• Mood: Select art pieces that evoke the emotions you want to create in the space, such as courage, dynamics, simplicity, coziness, etc. 
• Trust your instincts: Choose what resonates with you; your personal taste is key.
• Theme and subject: Think about what you want the artwork to convey.

• Rolled paintings are carefully packed in a strong, durable paper tube.
• Framed paintings are securely packed in a high-quality box.

Our meticulous packaging guarantees safe transports for all artworks. Each piece will arrive at your doorstep in perfect condition.

Yes, you can update your order as long as it hasn’t been shipped. Once it’s on the way, changes can no longer be made. If anything, please contact support@ihomeart.com, and we’ll do our best and see how we can assist you.

You can cancel your order as long as we haven’t started painting. However, please keep in mind that our partnering artists are real, highly acclaimed talents who have won international awards and host exhibitions worldwide. Their time and talents are truly valuable. If they have already begun your work, we’ll need to charge a fee to cover the materials and work completed up to that point.  

To cancel, please contact support@ihomeart.com.